Who We Are
Althans is a large Midwest agency licensed in all 50 states providing risk management, insurance, bonding, benefit programs and financial services. Our client base includes manufacturers, contractors, distributors/wholesalers, transportation carriers, professional services and financial institutions. Since 1925, we have been making history, while many of our competitors have become history. A man with one simple philosophy founded Althans Insurance: To provide each customer with professional services that include a personal touch. The number of long-time loyal customers that often span for several generations measures our success. That man was Arthur J. Althans, and the year was 1925. Shortly thereafter, his brother, Carl W. Althans, joined him. Since then, Althans Insurance has grown into one of the largest full service agencies in Northeast Ohio. Althans Insurance is now a fourth generation business – a rarity not only in the insurance world, but also in the business world in general.
Year after year, we have simply outperformed the industry, and in the last 25 years, our size has increased several fold. That growth is a testament to the strongly held principles of professionalism and personal service upon which our agency was founded.
Unlike the national insurance brokers, the agents at Althans are involved in all phases of insurance: property and liability insurance, health insurance, life insurance, disability insurance, personal insurance, surety bonds and alternative risk transfer programs. This approach can help to eliminate gaps that can exist with multiple insurance advisors. It is also part of what makes our turnaround time faster than that of national insurance brokers. We provide the same consistent level of effort for every business and individual customers, from individual auto insurance customers to those businesses requiring global capabilities.
What Sets Us Apart
Althans Insurance operates with a team approach.
- Our team has over 400 years of combined insurance experience
- Many of our agents hold the Chartered Property Casualty and Chartered Life designation
- We are aggressive: our aggressiveness produces innovative programs with better pricing
- We are a full service agency, which we define as, "Do everything well"
Why Insurance Carriers We Prefer, Prefer Us
- Because of our volume and quality of clientele, we enjoy preferential treatment from our carriers when negotiating coverages and pricing
- Our professionalism in managing accounts
- Our integrity when dealing with the carriers and insureds
- Our insurance knowledge and what we bring to the table
Technology Solutions
Document
Imaging
Althans
Insurance
Agency
has
been
a
"paperless
office"
since
2003,
when
we
implemented
a
state-of-the-art
document
imaging
system.
This
electronic
filing
system
allows
us
to
instantly
view
client
information
enhancing
our
efficiency
and
providing
first
rate
customer
service.
Online
Medical
Application
Process
(FormFire)
This
technology
simplifies
the
process
of
applying
for
medical
coverage
by
providing
a
single,
secure
point
of
entry.
It
enables
employees
to
provide
information
one
time,
online,
which
can
then
be
forwarded
to
multiple
insurance
carriers.
The
information
is
then
saved
in
a
secure
environment
for
the
employee
to
update
the
following
year.
Technology
for
increased
privacy
HIPAA
has
brought
in
an
era
of
more
stringent
privacy
laws
regarding
Personal
Health
Information
(PHI).
Althans
Insurance
has
enhanced
technology
to
ensure
our
compliance
with
these
laws.
We
have
encrypted
email
for
sending
sensitive
information.
Our
data
files
have
access
that
is
limited
(by
user
name
and
password).
Our
IT
personnel
regularly
monitor
our
system
firewalls,
virus
scanning
software,
and
spam
filters
ensuring
that
personal
health
information
remains
secure.
Risk Management
- We provide risk management, engineering, and consulting services
- We provide consulting services for business, health, life, and disability programs
- We review competing proposals and can recommend the best program to meet your needs
Added Advantages When Doing Business With Althans
- We offer a Construction Division with over 75 years of combined experience
- We can provide all forms of construction insurance
- Offering 15 different sureties for every size and type of contractor
- We've initiated a Green Insurance Program - People, Profit, and Planet
- Our Group Health insurance enjoys preferential treatment when negotiating pricing
- We offer Equine Mortality insurance
- An in-house Claims Department
- We have the authority to settle claims on the spot
Our facilities match our standards of service and professionalism. We occupy our own 15,000 square foot office, which is home to a state of the art computer system. In fact, we helped to pilot this system that is now used by insurance agencies across the country.